HSBC

Full Information architecture services for the "Mortgages" section of the HSBC UK - www.hsbc.co.uk/mortgages - Business logic, site map, wireframes, process flows, including the specification of the "Find and Compare HSBC mortgages" tool "for performance". Delivery management of the project into HSBC.

Diagnostic analysis of problems with user journeys.

Optimisation of "My Details" updates within the internet bank, and other CRM concerns. Concepts for improved feature uptake in the internet bank, and sales opportunities.

STREAM:20

Full Information Architecture services working with Stream:20 in British Sky Broadcasting's Online Marketing department. Full campaign site Information Architecture (Site map, Wireframes, Process flows) and Project Management. Usability testing coordination. Weekly analysis of site analytics and conversion data, with iterative campaign site changes to improve uplift.

Analysis of user journeys, and site mapping. Design of display advertising landing pages to maximise conversion. Design of product pages to maximise conversion.

OGILVY INTERACTIVE

Full Information Architecture services - wireframes, process flows and site map, for enhancements to a Commercial Off-The-Shelf (COTS) holiday booking system to support American Express Vacation's call centre staff.

UNIVERSITY COLLEGE LONDON

Two BISANT design consultants were lecturers in Human-Computer Interaction at the Ergonomics & HCI Unit (now UCLIC).

They undertook research consultancy with: Railtrack; MoD; AIT Group and NATS

RUFUS LEONARD

Full Information Architecture for the Office of Government Commerce's corporate web site - wireframes, site map, content categorisation, navigation and usability testing coordination. Research and development of a product catalogue to reduce costs in government procurement, project/programme management and efficiency.

Full Information Architecture for Wragge & Co's graduate recruitment microsite, and 'BT Today' a daily corporate news site to incorporate Web 2.0 technologies. Wireframe testing for Shell Chemicals, and legacy web site extensions for AITC

CRITICAL MASS

Competitor analysis, benchmarking and insights for a number of Proctor & Gamble's luxury fragrance sites: Gucci, Lacoste, Dolce and Gabbanna; and celebrity fragrance Christina Aguillera.

Site maps and wireframes for a Gucci fragrance portal.

THE HOME OFFICE

Creation of a functional specification document, (based on provided Information Architecture) for The Home Office's award winning web site. The functional specification was for Data Capture Templates for a Content Management System implementation.

BT

Full Information Architecture services for BT Business' 'Your Account' service configuration and settings.

Senior Producer and Delivery Manager for BT Communicator a Voice over IP (VoIP) desktop communications client, integrated into Yahoo! Messenger. Co-ordination of Information Architects, Creative Designers, Copy and Page Developers, to shared project milestones with Yahoo!

HEAVYLIGHT DESIGN

Full Information Architecture for BT Business' 'Your Accounts' (Manage Internet Services configuration settings).

Gap analysis, wireframes and site map for Parkpost's post-production video editing service

BISANT collaborated with HeavyLight on the design and build of this website.

CONCHANGO

Working within an 'Agile' design and development methodology, full Information Architecture services were required for a Business Intelligence portal for Chevron senior management.

The portal enabled viewing of real-time data on well oil production, loss accounting and daily performance measurement and reporting, on different 'assets' within Chevron's 'Captain' North Sea oil field.

UBS

Prototype Design for a 'next generation' trading platform for Equities, Funds and Bonds for the Swiss market, based in Zurich.

The main design problem was giving traders visibility of the implications of new automated rules for 'blocking' multiple trades in a single trade, and 'splitting' a blocked trade back down into its constituent trades. Also, trade reconciliation under such new rules.

IMG

Functional enhancements to a Rich Media Content Management System ('The Interactive Content Factory') in collaboration with Hewlett Packard. Enhancements included the development of an Online Video Editor, Customer Relationship Management application and Playout Scheduler.

Design and project management of a TWIi/HP conference kiosk to demonstrate the product.

Analysis of tape-based editing of Premier League football highlights, to support requirements for a tapeless future solution for TWIi (now IMG)

NATIONAL PATIENT SAFETY AGENCY

Functional enhancements to the NPSA's extranet for Patient Safety professionals, and design of a 'next generation' wiki-based extranet.

Training and co-ordination of a 'proof-of-concept' trial of the wiki technology with 100 patient safety professionals.

Purrfect Pet Insurance

A fictional company used to illustrate Cognitive Engineering design concepts in the paper - "A sketch of the 'Converstion funnel'. Can cognitive Engineering assist in it's design?"

BISANT have experience in a broad range of industries, with diverse problems and different technologies. Click on one of the logos above, to find out what we did for our clients.

INDUSTRIES
Retail banking
Luxury retail
Travel
Telecommunications
Government
Education
Media
Oil & Gas
Transport
Health
Investment Banking

TECHNOLOGIES
Landing pages and Microsites
Internet sites and Conversion Funnels
Intranets and Applications
Portals
Extranets and Applications
Desktop Applications
Business Intelligence Applications
Content Management Systems
Bespoke Trading Systems
Commercial Products
Concepts & Prototypes